Privacy Policy

This Privacy Policy describes how "We," "Us," or "Our" collects, uses, and shares information in connection with your use of our Bulk Email Marketing platform (the "Service"). We are committed to protecting your privacy and ensuring the security of the data you entrust to us.

1. Information We Collect

We collect information in two main categories: User Data (information about you, the customer) and Campaign Data (information about the recipients of your emails).

A. User Data (Information about You)

• Account Information: Name, email address, physical address, phone number, and password used to create and manage your account.
• Billing Information: Payment details (processed securely by third-party providers), subscription plan, and transaction history.
• Usage Data: Information about how you interact with our platform, such as login times, features used, and API call logs.

B. Campaign Data (Information about Your Recipients)

• Recipient Lists: Email addresses and any associated demographic data (e.g., names, locations) that you upload to our Service.
• Performance Metrics: Data generated by the Service regarding your campaigns, including delivery rates, open rates, click-through rates, and unsubscribe/spam reports.

2. How We Use the Information

We use the collected information for the following purposes:

• To Provide the Service: To operate, maintain, and provide all features of the Service, including managing bulk email sending and tracking.
• Billing and Account Management: To process transactions, send invoices, and manage your subscription.
• Security and Compliance: To monitor and enforce compliance with our Anti-Spam Policy and legal obligations (e.g., investigating abuse reports).
• Improvement and Optimization: To understand usage patterns, diagnose technical problems, and improve the functionality and performance of our platform.
• Communication: To send you technical notices, updates, security alerts, and support and administrative messages.

3. How We Share Information

We do not sell your personal data or your recipient's email lists to third parties. We may share data only in the following limited circumstances:

• Service Providers: With trusted third-party vendors and partners who perform services on our behalf (e.g., payment processing, cloud hosting, technical support). These providers are contractually bound to protect your data.
• Legal Requirements: If required to do so by law, court order, or governmental regulation, or if we believe such action is necessary to comply with the law and the reasonable requests of law enforcement.
• Business Transfers: In connection with or during negotiations of any merger, sale of company assets, financing, or acquisition of all or a portion of our business.

4. Your Rights and Choices

You have certain rights regarding the personal information we hold about you:

• Access and Correction: You can review and update most of your User Data directly within your account settings.
• Data Deletion: You may request deletion of your account and all associated User Data. Note that we may retain certain information as required by law or for legitimate business purposes (e.g., compliance history).
• Recipient Data: You control your recipient lists. It is your responsibility to ensure you have the necessary consent from your recipients for us to process their data.

5. Data Security and Retention

We use commercially reasonable physical, managerial, and technical safeguards to preserve the integrity and security of all information collected. We retain your User Data and Campaign Data for as long as your account is active or as needed to provide the Service, and thereafter as necessary for compliance with our legal obligations.

6. Contact Information

If you have any questions or concerns about this Privacy Policy, our data practices, or wish to exercise your rights, please contact us immediately:

By using our Service, you acknowledge that you have read and understood this Privacy Policy.